Returns

How do I return an item?

 

Cancellations:

Whilst every effort will be made to accept the cancellation this can only happen if cancellation is made prior to any cutting of fabric. If cutting or production has begun then a 50% deposit will be kept.

Cancellations should be made in writing.

Returns:

Returns cannot be accepted unless by prior agreement.

All faults or damages must be reported within 7 days of receipt of delivery.

Unauthorised returns will not be credited to the customer's account.