Terms and Conditions
The terms and conditions stated below apply to all fabric orders made to The Swedish fabric Company. No other terms and conditions will apply.
Basis of Sale
All orders that you place on the website will be subject to acceptance in accordance with these terms and conditions.
The following is required to create a contract between you and us:
Please follow the simple onscreen instructions taking you through the process of placing an order on the website. You offer to buy the products at the prices indicated as well as any applicable delivery charges.
An order acknowledgement email will be sent to you detailing the products you have ordered. Please note that this email is merely an acknowledgement of your order and not an acceptance or confirmation of your order by The Swedish Fabric Company.
The acceptance of your order and the completion of the contract between you and us will take place on dispatch of the products unless we have notified you that we do not accept your order or you have cancelled it. Once we have accepted your order it becomes binding, subject to your rights of cancellation. Non-acceptance of an order by us will occur if: the ordered product is out of stock or unavailable; we identify a pricing or product description error; or we are unable to obtain authorisation for your payment. No substitute products will be sent.
Prices are subject to change. We will quote the current price immediately prior to an order being placed.
All goods supplied by The Swedish fabric Company are supplied on the condition that our liability for any fault or defect in the quality, condition, description and usage does not exceed the purchase price.
We will make every effort to ensure the products we supply through our website correspond as closely as possible to those shown on the website but cannot guarantee they will be exactly the same. We cannot accept any responsibility for any variations in fabrics or products. Colours may vary from those depicted depending on the settings of your monitor, software or printer. All measurements are approximate. The technical specification of products may change due to availability of raw materials and we reserve the right to make such changes as and when necessary. Our fabrics are made from natural products and many are hand printed. The cloth may thus have natural characteristics such as slubs and other irregularities in the yarns, which are not weaving faults. The print may have slight imperfections due to the nature of printing. All our products are designed for domestic use only. If you wish to use our products for commercial use please contact one of our members of staff 01235 848192.
We reserve the right to withdraw items from our range at any time without prior notification.
Colour or finish matching: for exact colour or finish matching request a stock cutting as colours and finishes can vary from batch to batch.
Fitness for purpose: the buyer must satisfy themselves that any product supplied by The Swedish Fabric Company is fit for the purpose for which it is purchased prior to ordering.
Claims for labour charges will not be accepted under any circumstances.
We strongly recommend that you request a swatch to be sent to you to check the colour, design, scale of pattern and suitability, before ordering your fabric. We are happy to provide a few swatches free but a small charge will be made for a large number of swatches. Alternatively, call us on 01235 848192 and speak to one of our experienced staff who will be happy to help you.
Prices and Charges
All prices are in pounds Sterling and are inclusive of VAT at the current rates but excluding delivery and any other charges where appropriate. The Swedish Fabric Company will use all reasonable care to ensure that all information provided on this website is correct at all times. In the event that the actual price of the product ordered is not stated correctly on the website, The Swedish Fabric Company retains the right to inform you of this error and you may then cancel your order or continue with the order at the correct price. If we are unable to contact you within seven days of your order being placed, we will deem the order as cancelled and will refund your order. If you live and/or are ordering from overseas or wish delivery overseas please contact one of our members of staff on 01235 848192. Once full payment is received and goods are despatched they become the property of the buyer.
We currently deliver to mainland UK only for products ordered online up to a limit of 30kg. For orders over this amount or if you wish to have products delivered anywhere else worldwide please ring us for a quote on 01235 848192.
In cases of items returned to us due to failed delivery it will be the customer’s responsibility to arrange and pay for re-delivery.
Delivery times are estimated are not guaranteed however we will do our utmost to ensure goods are delivered within the stated time. We shall not be liable for delays or failures in delivery caused by a failure to gain access to the delivery address on the agreed delivery date or failure to obtain a signature or because of other circumstances beyond our reasonable control. Specific delivery times and days cannot be agreed at any time in the order process.
It is the buyer’s responsibility to check for any damages to packing materials and product before accepting delivery of the products, and to report any damage by the delivery company within 48 hours. In the unlikely event that there is any damage, please DO NOT accept delivery, DO NOT sign the delivery sheet; instead ask the driver for a damaged freight report which will need your signature. Contact us as soon as possible. Goods are not covered by transit insurance once you have accepted delivery. The Swedish Fabric Company sends out goods with various courier companies and if the goods are delayed in transit it is beyond our control and postage refunds will not be given.
It is the responsibility of the buyer to ensure that the correct product has been delivered to any other third party such as an upholsterer or curtain maker.
Whilst every effort will be made to accept the cancellation this can only happen if cancellation is made prior to any cutting of fabric. If cutting or production has begun then a 50% deposit will be kept.
Cancellations should be made in writing.
Returns cannot be accepted unless by prior agreement.
All faults or damages must be reported within 7 days of receipt of delivery.
Unauthorised returns will not be credited to the customer's account.
The Swedish Fabric Company is a subsidiary of Northlight Design Ltd
Registered in England number 5282818
VAT number: GB851252445